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Returns & Exchanges
Due to the perishable nature of our food products, we do not accept returns. However, if your order arrives damaged or incorrect, we are committed to making it right through a replacement or store credit.
1
Document the Issue
Take clear photos of the packaging and the damaged or incorrect items immediately upon arrival.
2
Contact Support
Email our guest services team within 24 hours of delivery with your order number and photos.
3
Verification
Our quality assurance team will review your claim within 48 business hours.
4
Resolution
Once approved, we will issue a complimentary replacement shipment or a digital gift card for the full value.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing