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Frequently Asked Questions
How do you handle shipping for your delicate pastries?▼
We ship nationwide using specialized temperature-controlled packaging and expedited transit to ensure your macarons and pastries arrive fresh and in perfect condition.
What is your return policy for food items?▼
Due to the perishable nature of our products, we cannot accept returns. However, if your order arrives damaged, please contact us immediately for a resolution.
Which payment methods do you accept online?▼
We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital wallets like Apple Pay and Google Pay for secure checkout.
How do you ensure the quality of your ingredients?▼
Our chefs use only the finest globally sourced ingredients and prepare everything in small batches daily to maintain the premium quality Bottega Louie is known for.